Frequently asked questions
Q: What devices is Hotreelz compatible with?
A: You can use it on Fire sticks, Fire cubes, Nvidia Shield, Android smart phones, Android tablets or any android tv box
Q: What internet speed do I need for it to work?
A: It is recommended for you to have an internet speed of 50 mbps or more to work properly.
Q: Can I use my subscription on multiple devices?
A: Yes you can install your subscription on multiple devices but you can only watch on 2 devices at once.
Q: What happens if I am getting buffering on my channels?
A: If you are getting buffering please check your internet speed and reset your device. If buffering continues send an email to support@hotreelz.net
Q: Can I use it with Hughesnet or Viasat satellite internet?
A: It is not recommended to use with satellite internet as satellite internet has high lantency which is not good for streaming.
Q: How do I pay for my monthly subscription?
A: Visit www.hotreelz.net and click on a package and use your same email address that you initially used when checking out.
